Answering Your Questions

What skills do you need to become a VA?

The best Virtual Assistants have numerous skills including:

  • A positive can-do attitude, flexibility and the ability to multi-task.
  • Great communication and office skills (MS Office or similar)
  • Motivation to work hard and keep learning new skills
  • Dedication and integrity – treating every clients’ business as if it was their own.

What services do Virtual Assistants offer?

A Virtual Assistant usually supports small to medium sized businesses with a variety of administration and other tasks such as:

  • Diary Management
  • Email Management
  • Research Tasks
  • Travel Booking
  • Hotel Booking
  • Bookkeeping
  • Marketing
  • Copywriting
  • Streamlining Processes
  • Social Media Management
  • Digital Decluttering

This isn’t an exhaustive list, VAs can offer a wide range of services – Any service that’s in demand by small or medium sized businesses that can be delivered virtually, could fit a VA business. If you’re unsure, just ask us.

How will I get clients?

Showing you ways to identify your ideal clients, market to them, onboard them and retain them is a key part to our programme. Why not take a look at my Free VA webinar to get more information on how the programme can help.

What’s included within all FAB-VA based packages?

The FAB-VA programme includes...

FOUNDATION - the 'F' in FAB
(We make sure your new VA business is built on solid foundations with our step-by-step guide)
Create & Brand

1: How to Choose the Right Business Name
2: Sole Trader vs Limited Company
3: Create Your Professional Logo and Branding
4: The Face of Your Brand

Positioning Yourself

5: Your Client Avatar
6: What Services Should You Offer
7: Defining Your USPs
8: Pricing Your Services
9: Working Out How Much You Need To Earn

Online Presence

10: Getting to Grips with Your Marketing
11: Social Media Set Up
12: Your Email Marketing System
13: Setting up Your Business Email
14: Creating Your Website
15: Ordering Your Business Cards

Compliance

16: Banking for Your VA Business
17: Complying with GDPR as a VA
18: Anti Money Laundering Regulations for VAs
19: What Insurance Will You Need?
20: Do You Need an Accountant or Solicitor?

ACHIEVE CONFIDENCE - the 'A' in FAB
(Boost your confidence as a VA with professional business coaches Anna and Michelle)
Inner Game

21: What’s Important To Me (Day 1 & Day 2)
22: What I Do Well (Day 1 & Day 2)
23: What I Believe (Day 1 & Day 2)

Performance

24: How I See The World (Day 1 & Day 2)
25: How I Do It All Together (Day 1 & Day 2)
26: Performing At My Best (Day 1 & Day 2)

Resilience & Support

27: Bouncing Back (Day 1 & Day 2)
28: Gaining Support (Day 1 & Day 2)
29: I know Because I Did (Day 1 & Day 2)
30: What I Have Achieved (Day 1 & Day 2)

BUILD - the 'B' in FAB
(How to get clients, retain them and build a successful and sustainable VA business)
How to Get Clients as a VA (The Secrets)

31: 17 Tried and Tested Ways To Find The Right Clients
32: How to Convert Prospects to Clients
33: How to Write Great Client Proposals
34: Onboarding New Clients

Smart Working & Getting Paid

35: Logging Client Hours and Invoicing
36: The Secret to Consistently Great Cashflow
37: The Power of Processes
38: Your Guide to Everyday VA Tasks

Maximising Your Income

39: How to Make Yourself Indispensable
40: How to Stay on Top of Your Finances
41: Creating Other Sources of Income

Your Toolkit

42: Sarah’s Essential VA Toolkit
43: Your Complaints Policy
44: Client Legal Agreement [Worth £89. With Bonus offer only]

How do I become a Virtual Assistant?

To become a virtual assistant:

  1. Look at your transferable skills – are you organised, a great communicator and have MS Office skills?
  2. Choose a business structure, name, services you’ll offer and a pricing strategy.
  3. Always consider expert support to guide you through the legal, regulatory and website stuff – mistakes are costly.
  4. Market, network and grow

Why not take a look at my Free VA webinar to get useful hints and tips and see if my FAB-VA programme could help you.

What skills do you need to become a VA?

The best Virtual Assistants have numerous skills including:

  • A positive can-do attitude, flexibility and the ability to multi-task.
  • Great communication and office skills (MS Office or similar)
  • Motivation to work hard and keep learning new skills
  • Dedication and integrity – treating every clients’ business as if it was their own.

How much money can you make as a Virtual Assistant?

The average hourly rate for a Virtual Assistant in the UK is £30 and earning potential can be almost unlimited if you:

  • Offer specialist skills or work in a niche market
  • Expand your business by taking on Associate VAs
  • Partner with other small businesses to offer a one stop shop

Check out my Free VA webinar where I cover this in more detail.

How to start a VA business?

To set up a home-based VA business:

  • Take time to understand your target market
  • Choose a business name and structure
  • Get expert support or training to ensure you cover the legal and regulatory requirements.
  • Establish your services and pricing structure
  • Get online – create a VA website
  • Work hard on your marketing plan and network at every opportunity!

Check out my Free VA webinar where I cover this in more detail.

    Does FAB-VA contain all the information I need to set up my VA business?

    Yes. I’ve covered everything you need to know. All the information guidance and tips you should need to build your own successful VA business from scratch are included. For more information watch our Free VA webinar.

    Are there any ongoing costs with My VA Business once I’ve bought the programme?

    Only if you take the optional monthly package including Private Facebook Group Support and Monthly Business Growth Advice. It’s just £19.99 with no tie-in period.

    Can you build me a Virtual Assistant website?

    Yes. You can purchase a VA website this and other products at our online shop. What’s more, if you purchase our FAB-VA programme you’ll be eligable for a 15% discount on the price of a VA website, Virtual Assistant logo and branding package and other products listed.

    What happens if I buy the programme and then change my mind?

    Don’t worry. There’s our 30 day no quibble money back guarantee (unless otherwise stated, for example, if you purchase as part of specific offer). If for any reason you change your mind, let us know and providing you are still within the 30 days (or time frame for your offer) we’ll give you a full refund.

    Can I start a VA business alongside my current job?

    We’ve designed this package so that it’s fully flexible. Many people set up and start to build this alongside their current job to keep income coming in whilst building your VA business. With FAB-VA you get unlimited access to our online platform ‘The Hub’. Each time you log in, you can continue from the point you left off and make progress in any spare time you have. 

    Will I be able to manage the financial side of running my own VA business?

    We’ve made this side of things as simple as possible. The financial advice in the programme is invaluable.

    Is starting a VA business only suitable for PAs?

    We do get lots of Personal Assistants and Executive Assistants joining our programme, but we also get many more people with other skill sets and backgrounds who make great Virtual Assistants too. Sarah Rugg herself came from the corporate world and had never officially been a PA, but was competent at general admin, organised and had an eager attitude. 

    How quickly can I complete the programme?

    Because this programme is fully flexible, you can pick it up and make progress in the spare time you have or you can go full pelt and complete it much quicker. The speed is entirely governed by you and how much time you dedicate to it. Many people are set up and ready to take on clients within a few months.

    Do I have to get my business set up and complete the programme within a set timescale?

    No. You can take as long as you need, you access to the programme is unlimited. So members feel it’s beneficial to refer back or re-visit the programme from time to time to revisit guidance or refresh themselves even when up and running. 

    Where is the programme held and how do I access it?

    It’s held on our learning platform that we refer to as ‘The Hub’. Once you’ve bought the course you will receive instant access. You’ll see a welcome video from me and then you can work through all the learning material in order. The step by step format is simple and well organised so that you don’t miss anything. You’ll have a unique username and password to log in and every time you do, you simply pick up from where you left off last time. You can see what it looks like on our Free VA webinar.

    Can I buy this programme if I live outside the UK?

    The program is generally designed for people working as VA in the UK as part of the marketing covers local face-to-face networking and the legal agreements are for UK law. However, there is plenty of other content you could use if working from another country. 

    Will AI replace Virtual Assistants?

    No. AI can help with some tasks, but it can’t replace the human skills, judgement and client understanding that a VA provides. In fact, learning a few simple AI tools can make you even more valuable as a VA, and you don’t need to be techy to do it.

    Our Free VA Webinar Answers Most Questions

    Watch our free VA webinar session and find out…

    • Some essential tips to become a successful Virtual Assistant
    • What’s included in our FAB-VA Programme so you can see if it’s right for you

    Just select a time that’s right for you 👇

    If you didn’t get the answers you needed…

    Why not…

    Option 1

    Watch our Free VA Webinar

    It’s time well spent as I’ll talk you through the FAB-VA programme and share lots of VA tips too.

    Option 2

    Find out more about FAB-VA

    We break the modules down, so you can see exactly what’s included in our FAB-VA Programme.

    Option 3

    Get in touch and ask a question

     If our list above doesn’t give you what you need, use the button below to ask us your questions.

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