Testimonials

Hearing how starting a successful Virtual Assistant business with my programme has transformed the lives of others, fills me with a real sense of pride. I care about my members and having successfully run my own VA business since 2005, I know exactly how it can restore life balance.

– Sarah Rugg (Owner)

NEW – Member Bite Size Testimonial Videos

We asked a few of our FAB-VA members if they’d mind recording a short video, answering a few of our questions about how they found the programme.

We sent them a little package with a phone tripod – some questions to answer on the back of our banner and a Kit-Kat, because no tea break’s complete without one. Here are the ‘Bite Size’ highlights and you’re welcome to watch the full version (these links are below each video).

Stephanie Clewley – SLC Executives

Watch the full version

Jacqui Radford – Virtual Assistant

Watch the full version

Helen Austin Cotton – Vogue VA Services

Kay – Virtual Assistant

Watch the full version

Here’s what some of our members had to say…

Here’s what some of our members had to say… 

On the FAB-VA programme…

I am so pleased that I chose to purchase Sarah’s FAB ALL-IN course. It has given me all the tools and confidence I need to start up my business. The support has been excellent as well. I can’t recommend it highly enough

Hannah

VA

On the FAB-VA programme overall…

I’ve thoroughly enjoyed the FAB-VA course. I didn’t know where to begin with starting to work for myself but this comprehensive course went through all the necessary steps, to ensure everything was covered. I felt like I could work at my own pace and have support from Sarah and the Facebook group at each stage. The course is great value for money in my opinion. It gave me the confidence to put myself out there and start earning money from paying clients, so it really paid for itself. I’d definitely recommend this course to anyone thinking of going it alone as a VA.

Suzanne

VA

On the FAB-VA programme

The FAB-VA programme has been amazing for my business and has given me everything I needed to set up and thrive.  I am now in such a lucky position that I have some fantastic retained clients and I just love what I do!  

I have time for me, my husband and family.  I can pick and choose who I work with.  I am much more relaxed and my well being is in a good place. I still refer to the programme as it is very important to me to have it there, to help me grow, and as a reference tool.

Gillian K

VA

On the flexibility of training while still working…

I didn’t have the confidence to just jump away from my job and into something that was completely unknown, so I wanted to do something that was going to give me flexibility and let me do it alongside my current job until I saw that it was something that was going to work for me and that I could make happen and that I could then jump and make the transition when I was ready. You can do it in your own time, it gives you the flexibility, but it teaches you everything that you need to know as well.

Katrin

VA

On the videos…

The videos are incredibly helpful as they are essential to me too for keeping on track with the programme. It’s unbelievably helpful to have context along with the information on The Hub, to have points elaborated on.

Hazel B

VA

On the value of FAB-VA… 

Simply put – signing up to the FAB programme with My VA Business was worth every penny! 

I knew I wanted to set up a VA business and in no time at all I had a company set up and ready to go, not without hard work on my part of course but I followed each step and took on board all the advice Sarah provided. I feel safe in the knowledge that I have everything covered and together with all the templates that came as part of the programme meant that there was no stress putting everything in place. 

If I can do it, you can too!

Amanda

VA

How you found the FAB-VA programme…

If anyone is thinking of starting a business as a VA then the FAB programme is a must. It is a full on programme but gives you everything you need to become a success, tips on things to do and also not to, saving you wasted time and lots of money. Sarah covers every angle of how to be a great VA and offers a great after sales support network too giving you peace of mind. I can’t recommend it highly enough.

Chris Hayes

VA

Now established…

Honestly the best money you will ever spend… this has changed my life. I’m now able to work from home on a much better salary than before and fit it around the children – Sarah Rugg, is one of life’s inspirational people!

Annabel

VA

On getting client number one…

I’ve been following your FAB VA training course. I’m in the early stages of setting up as a VA. It’s been challenging but just secured my first client. Thank you very much for such a detailed and informative training package. Absolutely recommended!

Nicky

VA

On the members Facebook community…

There is a community there, we all help each other out, as that community is growing it is great because there are people posting questions that either I have thought of or maybe thought I can’t ask that question and then someone else asks it.  You don’t feel alone you feel supported and we are all in the same boat, I think that is the great thing….. it is the personal support that I have really enjoyed and not feeling alone in it.

Sarah

VA

On the resources…

All of the scary parts of setting up my own VA business have been taken care of; the legal templates, terms and conditions and guidance with regards to insurance policies have been so useful.

Rachel

VA

On changing Lives…

I just wanted to say a massive Thank You for all that you have done for me with My VA business. You won’t know this, but this business has literally changed mine and my family’s life. My business is steadily growing thanks to all the help and support that you guys have given to me.

Jacinta

VA

On the FAB-VA programme…

The FAB-VA programme is a brilliant resource for anyone considering becoming a VA. The programme is well structured and will give you all the guidance and tools required to become a successful VA. The team that Sarah has put together are extremely helpful if you encounter any problems and there is a great Facebook group should you have any questions.

Nigel

VA

On the course materials…

The FAB VA course materials are comprehensive and clear.  They provide an insight into VA know how, professional requirements and best practice, for success.  Sarah really understands the industry. The FAB VA course empowers students to both launch and establish their own VA business, with professional confidence, skill and awareness..

Natalie

VA

On starting a VA events management business…

I am really, really enjoying the program, it is absolutely invaluable, and is guiding me through my learning of starting my VA events management business up. I don’t know what I would have done without it to be honest.

Sue

VA

On the mentoring…

Love everything about the FAB-VA ALL IN course but what specifically makes it for me are the 1:1 mentoring calls with Sarah. 

You get access to Sarahs diary and can book a day and time that’s convenient for you and utilise your 2 hours included with the package in 15, 30 or 60 minute sessions.  

I like to bulk my questions together and have a quick ‘to the point’ session and get so much out of them. Sarah is so clear and concise and supports you with a boost of confidence so that you can move onto the next level.  

It’s an online course to work at your own pace but with human interaction when needed – just PERFECT!!  

Abi

VA

On the tools and the confidence to do it…

I did this course earlier this year when I first started up as a Virtual Assistant. It was invaluable. I learnt so many things that are helping. I’ve still got a few modules left to take, and I will, but I’m pretty busy juggling clients already and Jax Virtual Services is only 4 months old.

Thank you Sarah Rugg and team, you gave me the tools and the confidence to be able to say “I can do this”.

Jacqui

VA

On the FAB-VA programme…

I came across the FAB-VA programme after I had my “aha moment” about what I wanted to do! being out of the office environment for many years I had no clue where to start or what was needed. I joined a 1 hour webinar with Sarah Rugg where she explained the basics of what is needed to be a VA. It felt daunting but I jumped with both feet into it and decided to get this right and start working for myself and reach my goals I was going to need help! That’s where the FAB-VA programme took centre stage! The programme runs you through everything, from setting up and what’s needed to the nitty gritty stuff such at GDPR and insurance. Has an amazing boost programme to help with confidence and plenty tools tools and tips to help you along! This programme was my life saver! I secured my 1st 2 clients a month before expected and I had to hit the ground running and thanks to this amazing programme I took the clients on with confidence and although not 100% ready I have managed well thanks to everything I have learnt and all the amazing support from the Facebook members of FAB-VA! Thank You!

Carine Cordell

VA

On the FAB-VA programme…

I am so pleased that I chose to purchase Sarah’s FAB ALL-IN course. It has given me all the tools and confidence I need to start up my business. The support has been excellent as well. I can’t recommend it highly enough

Hannah

VA

On the FAB-VA programme…

I found the FAB-VA programme extremely useful in teaching me all the things I needed to know about becoming a Virtual Assistant and business owner. There were so many things I didn’t know I needed to know, and FAB-VA was there to guide the way, with a few needed policy documents included too – such a help when you don’t know what needs to be included! The programme is very easy to follow and you do it all in your own time with life-time access to the valuable content. No hesitation in recommending the course; I wouldn’t be up and running in my VA business without it!

Cat Lawson

VA

On the FAB-VA programme

The FAB-VA programme has been amazing for my business and has given me everything I needed to set up and thrive.  I am now in such a lucky position that I have some fantastic retained clients and I just love what I do!  

I have time for me, my husband and family.  I can pick and choose who I work with.  I am much more relaxed and my well being is in a good place. I still refer to the programme as it is very important to me to have it there, to help me grow, and as a reference tool.

Gillian K

VA

On the FAB-VA programme overall…

I’ve thoroughly enjoyed the FAB-VA course. I didn’t know where to begin with starting to work for myself but this comprehensive course went through all the necessary steps, to ensure everything was covered. I felt like I could work at my own pace and have support from Sarah and the Facebook group at each stage. The course is great value for money in my opinion. It gave me the confidence to put myself out there and start earning money from paying clients, so it really paid for itself. I’d definitely recommend this course to anyone thinking of going it alone as a VA.

Suzanne

VA

On the flexibility of training while still working…

I didn’t have the confidence to just jump away from my job and into something that was completely unknown, so I wanted to do something that was going to give me flexibility and let me do it alongside my current job until I saw that it was something that was going to work for me and that I could make happen and that I could then jump and make the transition when I was ready. You can do it in your own time, it gives you the flexibility, but it teaches you everything that you need to know as well.

Katrin

VA

The FAB-VA programme…

I’ve learned so much from the FAB-VA course. I thought being a VA was just the same as being a remote-working EA, so am very pleased that I signed up for Sarah’s comprehensive course, as I’ve learned that it’s totally different! Sarah takes you through everything you need to know about setting up and managing as a VA. The course is broken down into bite-size pieces, so you can go at your own pace, moving on when you’re ready. I found this so useful as I was still in a corporate role, so couldn’t study every day. As well as the things you might expect on a VA course (legal information, branding, marketing, how to find clients, etc), FAB-VA also includes a sizeable section on mindset and self-care which is, I think, unique to this course, not to mention really enjoyable and fun. You finish the course feeling extremely well-equipped to start and thrive in your own business. I must also mention the Facebook group, which is a lovely ongoing connection to Sarah and the wider group of VAs. It’s hugely supportive and I enjoy being part of that too. I wouldn’t hesitate to recommend My VA Business and the FAB-VA course. It has delivered way beyond my expectations!

Alison

VA

On the videos…

The videos are incredibly helpful as they are essential to me too for keeping on track with the programme. It’s unbelievably helpful to have context along with the information on The Hub, to have points elaborated on.

Hazel B

VA

On the value of FAB-VA… 

Simply put – signing up to the FAB programme with My VA Business was worth every penny! 

I knew I wanted to set up a VA business and in no time at all I had a company set up and ready to go, not without hard work on my part of course but I followed each step and took on board all the advice Sarah provided. I feel safe in the knowledge that I have everything covered and together with all the templates that came as part of the programme meant that there was no stress putting everything in place. 

If I can do it, you can too!

Amanda

VA

On the Logo & Branding package… 

If you are looking for someone patient and supportive to turn your thoughts and quite frankly ramblings into a professional set of logo’s then look no further!

Sam and Ian listened to what I was looking for, created a great set of initial options, which I then had the tough task of narrowing down as they were all great really. We then tweaked the final look together to achieve branding I am proud of. They also provide a handy brand guideline.

I highly recommend working with MY VA Business as they were friendly, professional and very efficient.

Laura

VA

How you found the FAB-VA programme…

If anyone is thinking of starting a business as a VA then the FAB programme is a must. It is a full on programme but gives you everything you need to become a success, tips on things to do and also not to, saving you wasted time and lots of money. Sarah covers every angle of how to be a great VA and offers a great after sales support network too giving you peace of mind. I can’t recommend it highly enough.

Chris Hayes

VA

Now established…

Honestly the best money you will ever spend… this has changed my life. I’m now able to work from home on a much better salary than before and fit it around the children – Sarah Rugg, is one of life’s inspirational people!

Annabel

VA

On getting client number one…

I’ve been following your FAB VA training course. I’m in the early stages of setting up as a VA. It’s been challenging but just secured my first client. Thank you very much for such a detailed and informative training package. Absolutely recommended!

Nicky

VA

On the legal aspects of starting a business…

What you are offering gives a background to how complex it is to start your own business, it has been an eye opener. Having you as a back-up has really helped with those guidelines.

Linda

VA

On starting a VA events management business…

I am really, really enjoying the program, it is absolutely invaluable, and is guiding me through my learning of starting my VA events management business up. I don’t know what I would have done without it to be honest.

Sue

VA

On the videos…

They are extremely informative and break the course down into bite size manageable chunks.

Ali F

VA

On the supportive team at My VA Business…

You’ve been with me right from the beginning, I owe you and the team all my gratitude…you’ve been there with every step and you are all brilliant!

To a new member in our private Facebook group:

You’ve made an excellent choice. Viva doesn’t just sell you the best package to base your business on, they look after you too. A really lovely bunch of people. You’ll not regret your decision!

Margo

VA

On ‘The Hub’ (the resource platform)…

I have found it to be jammed with information. So much more than I would have done alone. It is a super guide to getting started especially if you are feeling a little hesitant. It covers everything you need to know.

Mary

VA

On starting out…

“Thanks for this and WOW !!  Just had a very quick read through the Start pack and absolutely love it !!  Please tell Sarah & Rob that I am so made up I decided to purchase this and start my business with the support of great mentors!  Love IT 🙂

Carole J

VA

On the resources…

All of the scary parts of setting up my own VA business have been taken care of; the legal templates, terms and conditions and guidance with regards to insurance policies have been so useful.

Rachel

VA

On changing Lives…

I just wanted to say a massive Thank You for all that you have done for me with My VA business. You won’t know this, but this business has literally changed mine and my family’s life. My business is steadily growing thanks to all the help and support that you guys have given to me.

Jacinta

VA

On the FAB-VA programme…

The FAB-VA programme is a brilliant resource for anyone considering becoming a VA. The programme is well structured and will give you all the guidance and tools required to become a successful VA. The team that Sarah has put together are extremely helpful if you encounter any problems and there is a great Facebook group should you have any questions.

Nigel

VA

On the help I received…

Whenever I have contacted the ‘My VA Business’ Team, they have been nothing but responsive and extremely helpful – it has never felt like a problem to ask for their help. 

I am really pleased to have chosen ‘My VA Business’ to learn how to get started as a VA, it has been a great start to the year and I look forward to continue putting things I have learned into practice.

Anna

VA

On the video guided support…

Love the videos. Really engaging & help keep me on track. Also find them really useful to get a quick overview which makes each section feel more manageable.

Marie

VA

On the course materials…

The FAB VA course materials are comprehensive and clear.  They provide an insight into VA know how, professional requirements and best practice, for success.  Sarah really understands the industry. The FAB VA course empowers students to both launch and establish their own VA business, with professional confidence, skill and awareness..

Natalie

VA

On finding flexible work…

I am a mum of two, I work in a school and I found that the job had become more and more….I decided I needed to find a more flexible job, you popped up on my news-feed on Facebook and I thought this is something I can do.

On finding the answers you need…

My VA Hub literally answers everything, all of the answers are in there….the ‘Boost’ videos are really helpful as well

Kylie

VA

On the cause closest to our heart…
Working with My VA Business really is a no brainer – great support to get started and I love that you’re supporting a charity so close to your heart.
Emma

VA

On signing up…
Thank you; This has confirmed to me that this is a positive move towards a change to my working life; the process so far has been really smooth, and has given me the confidence to ‘get on with it’.
Emma Baker

VA

How you found the FAB-VA programme…
I found the My VA Business programme excellent value for money and extremely informative. When looking to start a business guidance like this programme is invaluable and it is extremely easy to follow. I would highly recommend this programme to anyone looking to set up their VA business.
Karyn Welsby

Welsby VA Ltd

On covering everything needed…
“I signed up for the 21day pan and have found it to be jammed with information. So much more than I would have done alone. It is a super guide to getting started especially if you are feeling a little hesitant. It covers everything you need to know. There is no pressure to get started but plenty of support by phone or email. Sarah & Sam are great!”.
Mary

VA

On the layout and clarity of the FAB-VA programme…
I was highly impressed with the layout and clarity of the course, and Sarah’s huge fountain of knowledge.

Anne-Marie

VA

On the mentoring…

Love everything about the FAB-VA ALL IN course but what specifically makes it for me are the 1:1 mentoring calls with Sarah. 

You get access to Sarahs diary and can book a day and time that’s convenient for you and utilise your 2 hours included with the package in 15, 30 or 60 minute sessions. 

I like to bulk my questions together and have a quick ‘to the point’ session and get so much out of them. Sarah is so clear and concise and supports you with a boost of confidence so that you can move onto the next level.  

It’s an online course to work at your own pace but with human interaction when needed – just PERFECT!!  

Abi

VA

On the tools and the confidence to do it…

I did this course earlier this year when I first started up as a Virtual Assistant. It was invaluable. I learnt so many things that are helping. I’ve still got a few modules left to take, and I will, but I’m pretty busy juggling clients already and Jax Virtual Services is only 4 months old.

Thank you Sarah Rugg and team, you gave me the tools and the confidence to be able to say “I can do this”.

Jacqui

VA

On the FAB-VA programme…

I came across the FAB-VA programme after I had my “aha moment” about what I wanted to do! being out of the office environment for many years I had no clue where to start or what was needed. I joined a 1 hour webinar with Sarah Rugg where she explained the basics of what is needed to be a VA. It felt daunting but I jumped with both feet into it and decided to get this right and start working for myself and reach my goals I was going to need help! That’s where the FAB-VA programme took centre stage! The programme runs you through everything, from setting up and what’s needed to the nitty gritty stuff such at GDPR and insurance. Has an amazing boost programme to help with confidence and plenty tools tools and tips to help you along! This programme was my life saver! I secured my 1st 2 clients a month before expected and I had to hit the ground running and thanks to this amazing programme I took the clients on with confidence and although not 100% ready I have managed well thanks to everything I have learnt and all the amazing support from the Facebook members of FAB-VA! Thank You!

Carine Cordell

VA

On our confidence boost programme…
The ‘Boost Programme’ gave me a completely new sense of self-esteem and confidence in my ability to do this.
On the time saved…
Thank you for the invaluable info. Saved me hours of looking it all up (in response to HMRC advice received).

On looking forward to a great future…

It has been a wonderful thing for me to find something that I can actually do and something I can see has a future for me, potentially one that will go well past retirement age for me.

Martin

VA

On getting help when you need it…
Totally supported the whole way along.  Just literally following the program has been great.  Everybody has been so supportive, no question is too small or too big, there is always a very timely answer and if they don’t necessarily know the answer straight away they will go away and come back to me, so it has been really great…. I can’t fault anybody, everybody has been really supportive.
Alison

VA

On the members Facebook community…

There is a community there, we all help each other out, as that community is growing it is great because there are people posting questions that either I have thought of or maybe thought I can’t ask that question and then someone else asks it.  You don’t feel alone you feel supported and we are all in the same boat, I think that is the great thing….. it is the personal support that I have really enjoyed and not feeling alone in it.

Sarah

VA

How you found the FAB-VA programme…

Sarah and her team are super helpful and gave me the confidence to set up on my own. Knowing they are in the background, cheering you on, gives an extra level of comfort and support! Thoroughly recommend the FAB-VA programme.

Helen

Vogue VA Services Ltd

Meet Annabel

On starting out:

I have been on hold up until now because I have been so overwhelmed with everything that is out there, I just didn’t know where to start. I have only scratched the surface at what I have looked at in the ‘box’, but it’s been worth every penny already. I also get a sense that I belong to a community, your team have been great, and I can’t wait to get started.

Now she’s established:

Honestly the best money you will ever spend …this has changed my life. I’m now able to work from home on a much better salary than before and fit it around the children – Sarah Rugg, is one of life’s inspirational people!

On having access to an expert

Something which I hadn’t really thought that I would need was emotional support really, so when I call to speak to Sarah it is speaking to somebody who has done it before and who knows, who has been there, done that and just knows what can go wrong, has got the answers and can help and answer your questions and help you move forward and get you back on your feet.

Annabel

VA, (One of our first members)

Meet Katrin

On making a great choice:

I was dubious at first when I came across Vi-Va and the business in a box, but I can honestly say that I have been massively impressed with all aspects of the package so far. The 21-day foundation stage is easily doable within the timeframe and the amount of support not just from Sarah but also from Noel and the website team has been incredibly helpful.

On feeling prepared for success:

My feelings as I am reaching the end of the setup phase are that I would never have been as prepared starting up my own business as I feel right now and I love the logos and headers that have been created for me. I feel I now have the best possible chance of making my new business a success.

On the flexibility of training while still working:

I didn’t have the confidence to just jump away from my job and into something that was completely unknown, so I wanted to do something that was going to give me flexibility and let me do it alongside my current job until I saw that it was something that was going to work for me and that I could make happen and that I could then jump and make the transition when I was ready. You can do it in your own time, it gives you the flexibility, but it teaches you everything that you need to know as well.

Katrin

VA

Meet Rachael

On the resources

All of the scary parts of setting up my own VA business have been taken care of; the legal templates, terms and conditions and guidance with regards to insurance policies have been so useful. The brand and logo designing service is great, having all of the images resized and clearly labelled so that you can easily upload them to whichever site you need to is really helpful and saves so much time.

On the support

Sarah has given a lot of her time answering queries and never makes you feel like anything you ask is silly or pointless. The whole team at My VA Business are very enthusiastic which helps to boost your confidence when you come up with suggestions or ideas.

On the value for money

I think the package has been great value for money, after all, it is very difficult to put a price on the advice of someone who has been through the exact same situation as you are in and successfully come out of the other side and I would recommend My VA Business to others looking to set up their own Virtual Assistant business.

Now two years on – Rachael talks about her experiences and how she got to where she is with our support 

http://www.puzzlepaservices.co.uk/2018/08/How-did-I-get-here

Rachael - Puzzle PA Services

VA

Clare’s Video

Linda’s Video

Alison’s Video

Tessa’s Video

Joanna’s Video

Martin’s Video

Kylie’s Video

Emma’s Interview

Testimonials

“I just wanted to say a massive Thank You for all that you have done for me with My VA business.

You won’t know this, but this business has literally changed mine and my family’s life. My business is steadily growing thanks to all the help and support that you guys have given to me. Since properly starting in May last year (after going through the programme), I have 4 clients who have been continually working with me every month, and I now have a 5th starting in Feb. When I had first started, I wasn’t sure that I would be able to get 1 client, so this is a huge accomplishment for me.

Not to mention that I now have the flexible lifestyle to be there for my children and my family that I have long prayed for. I can’t thank you enough.
 
I wish you all the best for the business as you continue to change more lives”.
Jacinta

VA

On expanding her team already

I got that big contract!! So.. I have been thinking that I really need to start working with a VA, so I would like to book a meeting with you next week to discuss the hows/what’s/hows of ‘hiring’ a VA!

On the real value of the support received:

I think that the support that Sarah and her team have offered has been fantastic.  I don’t know if I would be as far along with my business as I am now, the fact that I have my website, I have got my terms and conditions, I have got clients on board, I have got spreadsheets in place, I think it would have taken me a lot longer…. it takes a massive edge off and allows you to structure your time and your energy… that alone is worth the money in gold!

 On the My VA Business community:

There is a community there, we all help each other out, as that community is growing it is great because there are people posting questions that either I have thought of or maybe thought I can’t ask that question and then someone else asks it.  You don’t feel alone you feel supported and we are all in the same boat, I think that is the great thing….. it is the personal support that I have really enjoyed and not feeling alone in it.

Sarah H

VA

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Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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